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ACCESSING “PROBLEM” WEBSITES

From time to time Mac users encounter a website that just doesn’t work properly with Apple’s Safari web browser. This is usually a problem with the developer of the website using non-standard code, that is, code that does not conform to accepted international web standards (one of the biggest perpetrators of this is Microsoft Corporation - no surprise there).

Well the good news is that Mac users can often get by these problem websites by following a few simple steps. I’ve seen this issue with students who have to log onto their school’s website to access grades and with airline staff who have to check their schedules online, both of which worked fine after following these instructions:

1. Start by quitting Safari if its currently open.

2. Open Apple’s Terminal application. Its located in Applications->Utilities:



3. In the Terminal window, type the following command exactly as shown, then press Return (you can simply copy it from here and paste it into the Terminal window):

defaults write com.apple.Safari IncludeDebugMenu 1


Here’s what it looks like in my Terminal window:



4. Relaunch Safari. You will notice a new menu named “Debug” in the menu bar next to the Help menu:



5. Click on the new Debug menu and scroll right down to the third-from-last item (“User Agent”) then select “Windows MSIE 6.0” (Windows Microsoft Internet Explorer 6.0):



6. Go the the website you previously could not get to work and try again. In many cases, it will work just fine.

Other options

Sometimes, depending on just how far off web standards the website developer has gone, you may still not be able to fully access the site. For those times, you can try using one of the many other OS X web browsers. Here are some of them (there are others):

Camino
FireFox
iCab
Netscape
OmniWeb
Opera
SeaMonkey (formerly Mozilla)

Gordon Gonsalves, 2006
gordon@rightent.com



copyright 2006-2007, right enterprises
last updated friday april 27, 2007